Privacy Policy

At Threads & Lasers, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

By using our site, you consent to the practices described below.

1. Information We Collect

We collect personal and non-personal information from you in the following ways:

A. Information You Provide

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment providers)
• Artwork/files you upload for DTF printing
• Communication (emails, chats, support requests)

B. Information We Collect Automatically

• IP address
• Browser type and device
• Site usage behavior (e.g., pages visited, time spent)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Communicate order updates and promotions
• Improve our website functionality and service
• Prevent fraud or misuse
• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers (e.g., shipping companies, payment processors)
• Legal Authorities when required by law
• Marketing Platforms (only for email communications you’ve opted into)

All third parties are required to keep your data secure and confidential.

4. Your Rights and Choices

You may:

• Access, update, or delete your personal information by contacting us
• Opt out of marketing emails at any time by clicking the unsubscribe link
• Disable cookies in your browser (note: some features may not work properly)

5. Data Security

We take appropriate security measures to protect your personal data, including SSL encryption and secure payment processing.

However, no method of transmission over the internet is 100% secure. You use the Site at your own risk.

6. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with laws, or maintain records for business operations.

7. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

📧 Email: support@threadsnlasers.com